Shipping policy

  • Order Processing Time: Orders are typically shipped within 3 business days of being placed. Please note that as a one-person operation with a new family, occasional delays may occur due to unforeseen circumstances.

  • Shipping Carrier: We ship all orders through USPS, ensuring reliable and cost-effective delivery.

  • Delivery Times: Delivery times depend on your location and USPS shipping method. Estimated delivery times will be provided at checkout.

  • Shipping Costs: Shipping fees are calculated based on the weight, size, and destination of your order. These costs will be clearly displayed during checkout.

  • Order Tracking: Once your order ships, you will receive a confirmation email with a USPS tracking number so you can monitor its progress.

  • Delays and Issues: While we strive for timely delivery, delays caused by USPS, weather, or other factors beyond our control may occur. We appreciate your understanding.

  • Undeliverable Packages: If a package is returned due to an incorrect address or failed delivery attempt, the customer is responsible for reshipping costs.

  • Damaged or Lost Items: If your order arrives damaged or does not arrive at all, please contact us at jason@mcfarlandcustoms.com so we can assist in resolving the issue.

  • Contact Us: For any shipping-related questions or concerns, email us at jason@mcfarlandcustoms.com.